What Happens When You Downgrade

Downgrading a single product

When you cancel a Pro subscription:

• Pro features stay active until the end of the billing period
• After that, the product moves to Free plan limits
• Your data is not deleted. It's kept, even if it exceeds the Free limits.

Account-wide features

Custom domains, API keys and team members need at least one Pro plan. If another product is still on Pro, nothing changes. If no Pro plan remains:

• Custom domains: Your existing domains keep working, but you can't add new ones.
• API keys: Existing keys keep working, but you can't create new ones.
• Team members: Current members keep their access, but you can't invite new ones.

Product features

• ChangeForge: Email notifications stop, you can't schedule posts, and the What's New widget stops showing posts.
• HelpForge: Custom CSS is no longer applied, and the Contact Support button no longer appears.
• All products: The "Powered by" footer comes back on that product's public page.

Exceeding Free limits

If you have more than the Free plan allows:

• Existing content stays published and accessible.
• Services: You can't add more while you have 10 or more.
• Changelog posts and help articles: You can still write drafts, but you can't publish more while you have 20 or more published.
• Subscribers: New signups stop at 100 unless StatusForge or ChangeForge is on Pro.

To add or publish more, delete or unpublish items until you're under the limit, or upgrade again.