Real Data
Troubleshooting
Common issues, error codes, and fixes across all products.
Custom Domain Not Working
Domain stuck on PendingThis usually means DNS records haven't propagated yet or are incorrect.Check these thingsCNAME record: Make sure it points to the Target
Last updated Oct 28, 2026
Uptime Monitor Shows Incorrect Status
How a check worksEvery 5 minutes, the monitor sends a HEAD request to your monitor URL. If that gets a 403 or 405, it tries once more with GET. A check is up wh
Last updated Oct 28, 2026
Subscribers Not Receiving Emails
Check these firstSubscriber confirmed? Only confirmed subscribers get emails. Pending in the subscriber list means they haven't clicked the link in their confir
Last updated Oct 28, 2026
API Key Not Working
Common issuesKey format: Use the full key, which starts with sf_live_. The dashboard shows only the first few characters, followed by ....Authorization header:
Last updated Oct 28, 2026
CSV Import Errors
You import data from Settings > Import.File won't uploadWrong format: Only .csv files are accepted.Too large: The file must be under 1 MB.Too many rows: You
Last updated Oct 28, 2026
MCP Connection Issues
Claude Desktop not connectingConfig syntax: Make sure the JSON in your config file is valid. A missing comma or quote will prevent loading.Restart required: Aft
Last updated Oct 28, 2026
Changelog Notifications Not Sending
Check these firstOn ChangeForge Pro? Changelog emails need ChangeForge Pro. On the Free plan, the checkbox is grayed out and no changelog emails are sent.Checkb
Last updated Oct 28, 2026
Common Error Codes
HTTP status codes400 Bad Request: Invalid input data. Check that the request body matches the expected format.401 Unauthorized: Missing or invalid authenticatio
Last updated Oct 28, 2026
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