Changelog Notifications Not Sending

Check these first

• On ChangeForge Pro? Changelog emails need ChangeForge Pro. On the Free plan, the checkbox is grayed out and no changelog emails are sent.
• Checkbox checked? The post needs Send email notification to subscribers checked. It's on by default.
• Post published? Drafts don't send emails, even with the checkbox checked.
• Already sent? Each post is emailed once. Saving a published post again doesn't re-send it.

A post published on the Free plan, or with the checkbox unchecked, is marked as done and never emailed. Upgrading or checking the box later won't send it. The same happens if ChangeForge is turned off when the post comes due.

When emails go out

Emails go out on the next run of a job that runs every 5 minutes, so expect a delay of up to 5 minutes. This applies to posts you publish with Publish now. Posts set to Schedule for later send on the first run after their publish time.

Subscriber eligibility

Only confirmed changelog subscribers get these emails. Go to Subscribers under ChangeForge in the sidebar. Everyone on that list gets changelog emails once their status is Confirmed. People who signed up only on your status page don't appear there and don't get changelog emails.