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Help/HelpForge

HelpForge

Knowledge base setup, articles, categories, theming, and search analytics.

Setting Up Your Help Center

Getting startedEnable HelpForge in Settings > Products & Plans.Create categories to organize your content.Write and publish articles.Public URLYour help

Last updated Oct 28, 2026

Creating Help Categories

Organize your contentCategories group related articles together. Visitors browse your help center by category. A category appears on your help center once it ha

Last updated Oct 28, 2026

Writing Help Articles

Create an articleGo to Help Articles in the sidebar.Click New Article.Enter a title and write the body using the rich text editor.Pick a category. New articles

Last updated Oct 28, 2026

Customizing Your Help Center

BrandingYour help center uses the logo and brand color from Settings > General > Branding. Set the help center's title and subtitle under Help Center Bann

Last updated Oct 28, 2026

Search Analytics and Content Gaps

What visitors search forHelpForge logs what visitors search for in your help center and how many results each search returned. This helps you find missing conte

Last updated Oct 28, 2026

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