Setting Up Your Help Center

Getting started

1. Enable HelpForge in Settings > Products & Plans.
2. Create categories to organize your content.
3. Write and publish articles.

Public URL

Your help center is at /s/your-slug/help. To open it, click Help Center at the top of Help Articles. With any Pro plan, you can also serve it on your own domain.

Help center settings

Go to Settings > Help Center to set:

• Home Layout: Grid or List for the categories on your home page
• Show article counts on categories
• Show search inside the banner: Places the search box inside the banner instead of below it
• Contact Email (Pro): Adds a Contact Support button that opens an email to you
• Contact URL (Pro): Points Contact Support to your support site or form instead
• Custom CSS (Pro): Your own styles for deeper customization

The Contact Support button appears at the bottom of your help center pages. Click Save to apply your changes.

Title, subtitle and banner

Set the help center title and subtitle under Help Center Banner in Settings > General. The Banner style section on that page sets the banner's look, which your status page and changelog share.