Creating Help Categories

Organize your content

Categories group related articles together. Visitors browse your help center by category. A category appears on your help center once it has at least one published article.

Create a category

1. Go to Categories under HelpForge in the sidebar.
2. Click New Category.
3. Enter a name and an optional description.
4. Click Create.

To change a category's name or description later, click its pencil icon.

Icons

You add an icon after you create the category. Click the category's icon box, then do one of these:

• Enter a Lucide icon name, such as book-open or credit-card, and click Apply icon. Find names at lucide.dev/icons.
• Click Upload image to use your own PNG, JPEG or WebP image, up to 2 MB.

To clear an icon, click Remove icon.

Display order

Drag a category by its handle to reorder it. Your help center shows categories in this order.

Deleting categories

Deleting a category does not delete its articles. They become uncategorized, and your help center lists them under Other.