What visitors search for

HelpForge tracks what visitors search for in your help center. This data helps you identify missing content.

Content gaps

Go to Help Config to view searches that returned zero results. These are your content gaps — topics visitors are looking for but can't find.

Use this data to prioritize which articles to write next.

Via MCP

If you use the MCP integration, the get_content_gaps tool returns the same data programmatically, with optional filtering by date range.