Custom Domain Not Working

Domain stuck on Pending

This usually means DNS records haven't propagated yet or are incorrect.

Check these things

• CNAME record: Make sure it points to the Target shown in the dashboard, exactly as shown, and not to your old provider.
• TXT record: If the dashboard shows one, make sure its Name and Value match exactly.
• Hostname: Check for typos. To fix one, remove the domain with the trash icon (Remove domain) and add it again.
• Propagation time: DNS changes can take up to an hour.
• Proxy disabled: If you use Cloudflare DNS, set the record to DNS-only (gray cloud), not proxied.

The dashboard checks again every 30 seconds while the Domains tab is open, and every 5 minutes in the background. Click the refresh icon (Refresh status) to check now.

Can't add the domain

• Pro Feature message: Custom domains need a Pro plan on any Forge product.
• "This domain is already registered": Someone has already added this hostname. If it's on another of your accounts, remove it there first.
• "Cannot register StatusForge domains": You can't use a statusforge.net or statusforge.com hostname.
• No Domains tab: Only owners and admins can open Settings.

SSL not working

SSL is set up automatically after DNS verification. If it's not working, wait 10 to 15 minutes after the domain becomes Active for the certificate to propagate.