Using the Rich Text Editor
Last updated 13 days ago
Available in
- Changelog post bodies
- Help article bodies
Incident updates are plain text, so formatting isn't available there.
Formatting options
- Text: Bold, Italic, Underline, Strikethrough
- Headings: Heading 2 and Heading 3
- Lists: Bullet List and Numbered List
- Quote: an indented quote block
- Code Block: for code samples
- Link: add a URL, and check Open in new tab if you want
- Image: add an image by URL, with optional Alt text. In help articles you can also upload a PNG, JPEG or WebP up to 2MB.
- Divider: a horizontal rule between sections
Help article views
The help article editor has three tabs: Editor, HTML for editing the raw HTML, and Preview to see the article as readers will.
Content security
HTML is cleaned every time you save. Only safe tags and attributes are kept. Scripts, iframes and other dangerous elements are removed. Links and images must use http or https.