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Inviting a driver to claim their profile

Last updated 20 days ago

An unclaimed profile stays that way until you invite the driver to claim it. Claiming links the profile to their own LapperSnapper account — any staff member can set this up, not just the owner.

Generate a claim code

  1. Open the driver's profile and go to the Details tab.
  2. Tap Generate claim code.
  3. Share the code with the driver however you'd like — text, email, in person.

Only one claim code can be outstanding per profile at a time. Codes are single-use and time-limited — if one goes stale or your plans change, tap Revoke on the Details tab and generate a fresh one.

What the driver sees

When the driver redeems the code on their own account, they land on a consent screen spelling out exactly what's about to happen — something like "Profile: Emma R. — 47 sessions over 14 months will become yours." Nothing transfers until they confirm.

What claiming actually means for the driver — sharing runs in both directions, and it's permanent — is covered in What happens when you claim your team profile.

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