Setting Up a Custom Domain
Last updated 13 days ago
Requirements
- A Pro plan on any Forge product: StatusForge, ChangeForge or HelpForge.
- An owner or admin role, since only owners and admins can open Settings.
- Access to your domain's DNS settings.
Setup steps
- Go to Settings and open the Domains tab.
- Click Add Domain and enter your hostname, for example
status.acme.com. - Under Points to, choose Status Page, Help Center or Changelog.
- Click Add.
- Add the DNS records shown under DNS Configuration Required at your DNS provider.
CNAME record
- Type:
CNAME - Name: your subdomain, for example
status - Target: the value shown in the dashboard. Copy it exactly.
Verification record
Some domains also need a TXT record to prove you own them. If the dashboard shows one as Step 1, add it with the exact Name and Value shown.
Verification
The dashboard checks your domain every 30 seconds while the Domains tab is open, and every 5 minutes in the background. Click the refresh icon (Refresh status) to check right away. Once verified, the status changes to Active and SSL is set up automatically. Links to your page on our domain, such as /s/your-slug, then redirect to your own domain.
Propagation time
DNS changes typically take a few minutes to an hour. If your domain stays Pending, check that your DNS records match the dashboard exactly.