Status Page Subscribers

How subscriptions work

1. A visitor enters their email at the top of your status page and clicks Subscribe.
2. They get an email asking them to confirm.
3. After they click Confirm Subscription, they're subscribed.

People who sign up on your status page get incident emails. People who sign up on your changelog get changelog emails.

Managing subscribers

Go to Subscribers under StatusForge in the sidebar. The Status Subscribers list shows each subscriber's email, status (Confirmed or Pending) and sign-up date. It also includes people who signed up only on your changelog. They don't get incident emails.

Owners and admins can remove a subscriber with the trash icon (Remove subscriber). You can't undo this.

What subscribers receive

• An email when you create an incident, post an update or resolve an incident.
• An email when uptime monitoring opens an automatic outage incident.
• Only confirmed subscribers get emails.

Unsubscribe

Every email includes a one-click unsubscribe link:

• In incident emails, the link unsubscribes the person from everything, changelog emails included.
• In changelog emails, the link stops changelog emails only. If the person also gets incident emails, those continue.

Limits

• On the Free plan, your account can have up to 100 subscribers. There's no limit if StatusForge or ChangeForge is on Pro.
• Sign-ups are limited to 10 per minute per account, to prevent abuse.